About Us
Who are we?
We are one of only a few Australian creative agencies specialising exclusively in resume, selection criteria, and cover letter writing with a dedicated team of employees—not contractors.
Based in Hobart, Tasmania, The Resume Writers is a small, expert-led team supporting clients nationwide.
Our point of difference lies in our copywriting-led approach. In an era where fact-based resumes are no longer enough, we craft content that speaks directly to the needs of your audience, highlighting your unique value proposition. We understand that resumes are read on-screen, not handed over a counter, and our work reflects modern, strategic, and reader-focused principles.
We operate entirely online, offering consultations via Teams, Zoom, or phone, giving clients the flexibility to engage in a way that suits them. This allows for rapid edits, responsive service, and ensures that even clients in regional or remote areas receive uncompromised, high-quality support.
Managing Director
Jacquie Liversidge
Jacquie has a diverse career history spanning classical music, performance, copywriting, and employment services, with valuable lived experience in career transformation.
She holds a Bachelor of Music in Classical Performance (Flute) and has been featured as an instrumentalist on composer Brian Wroten’s album Tasman. She was awarded the 2012 Award for Best Contemporary Performance and graduated from the Conservatorium of Music with High Distinction in her final performance.
Leveraging her background as a performer and private teacher, Jacquie transitioned into the education sector, securing roles within private training groups. She draws a direct parallel between musical analysis and performance and the structured approach used at The Resume Writers: elicit, interpret, develop, test, perform, and refine.
A move into employment services followed, where she combined her writing expertise and creative problem-solving to achieve award-winning results in Tasmania. This experience ultimately led her to found The Resume Writers, where she applies her strategic content expertise to help clients stand out in competitive job markets.
Jacquie thrives on working directly with clients, developing high-impact career documents and providing expert guidance to empower individuals at all career levels. She has delivered presentations for the Queensland University of Technology, Australian Computer Society, and career expos, provides outplacement solutions for private businesses, and takes great pride in her work with Bethlehem House, helping individuals experiencing homelessness secure employment.
Head of Engagement
Chloe McGinniss
Chloe is a creative at heart, with a diverse background spanning hairdressing and research.
At one of Hobart’s leading hairdressing salons, she excelled in training roles and was consistently sought after for her expertise and reputation. Specialising in complex hair transformations, Chloe delivered the high-level customer service expected at Tasmania’s top salons. She was also the go-to expert for narrative and theme-building in award submissions, a skill she now applies to helping clients shape compelling career stories.
As Head of Engagement at The Resume Writers, Chloe is your first point of contact. She applies her strong research skills to interpret complex application requirements, review documentation, and provide key, actionable feedback. Her ability to elicit critical details from clients ensures each application is strategically positioned for success. An inherently creative wordsmith, she plays a vital role in guiding clients through the process and ensuring seamless collaboration with our writers.
When she’s not in the office, Chloe works from home with her French Bulldog, Elsie, by her side. It’s a ruff gig.
Operations Manager
Marc Cayzer
Marc’s career has spanned multiple industries, beginning as a researcher and analyst with Stenning and Associates, a national consultancy specialising in regulatory reform and government system simplification. While he insists he can’t paint or draw, Marc is an inherent creative—a skilled musician, wordsmith, and master dessert-maker.
Throughout his career, Marc has worn many hats, working as a change manager, stakeholder engagement officer, trainer, service delivery leader, and project manager before pursuing a lifelong ambition—an apprenticeship in commercial cookery as a mature-aged student.
Marc thrives on producing complex written documentation and interpreting government frameworks. His experience includes crafting executive summaries, business continuity plans, user guides, and training manuals. At The Resume Writers, he specialises in bespoke selection criteria, resumes, and cover letters for both government and private sector roles.
As a qualified chef, Marc worked at Frogmore Creek, an award-winning restaurant in Tasmania’s renowned Coal River Valley. His dessert creations contributed to the restaurant earning a prestigious ‘hat’, placing it among Tasmania’s most elite dining establishments.
At The Resume Writers, Marc blends his creative and strategic thinking to extract key details from clients, shaping compelling career narratives that enhance their job prospects. His hospitality-honed dedication to service ensures a client experience that is both personalised and results-driven.
Having successfully navigated career transitions himself, Marc brings a deep understanding of career reinvention, offering first-hand insight and guidance to clients embarking on their own professional transformations.
Eb Cassidy
Lead Writer
Eibhlinn 'Eb' Cassidy
Eb’s career journey is as colourful and dynamic as their hair once was.
A results-driven professional, Eb brings a unique blend of creativity, academic achievement, and career expertise. A fellow musician, they spent three years at the UTAS Conservatorium of Music, earning a Bachelor of Musical Arts before transitioning into career services as a peer advisor with the UTAS Careers Department. Their creative writing skills and inquisitive nature have since allowed them to craft compelling applications for clients across industries—including tradies, nurses, CEOs, and entry-level job seekers.
Driven by a passion for learning, Eb recently completed a Diploma in Science with UNE and has relocated to Victoria to pursue medical studies. Now based in Geelong, they specialise in healthcare applications and rural/remote jobseekers, offering tailored support to clients navigating specialist and geographically diverse roles.
Eb’s diverse life experience and broad academic background enable them to craft applications that truly reflect their clients’ strengths and potential.
They also have a deep and abiding passion for coffee—which fuels their dedication to helping clients succeed.