Professional Key Selection Criteria Writing Service

Leadership: selection criteria example response

During my role as Manager with XYZ, I demonstrated the ability to work effectively in a team environment and provide supervision to staff (restate the criteria).  When I began my role, I undertook a leadership position with a team of 12 which was suffering from ennui due to change fatigue.(situation). To facilitate team cohesion, (task) I consulted with each team member individually to understand their frustrations, working styles, strengths, and areas for development. From these consultations, I assigned tasks and challenges which suited each team members strengths and interests. I implemented weekly meetings to brief the team on the week’s goals, my expectations, and single out particularly hard-working individuals for congratulation. I implemented team building activities and exercises including paintball and skydiving and providing leave for those interested to attend annual professional development seminars. I continued to maintain frequent check-in meetings with each individual team members to mitigate and address any issues or concerns which might arise. I frequently accommodated special circumstances including renegotiating duties for those with family commitments or mental or physical health issues and offering flexibility of work hours (actions). As a result, the work environment improved, and team productivity rose 45% from the previous year (result).

Project management: selection criteria question example

I have demonstrated my ability to apply contemporary project management strategies to effectively deliver key outcomes on time and within budget (restate the criteria). I demonstrated this most recently in my role as an IT Project Manager with the Organisation XYZ (situation). In this role, I managed the rollout of a new client management system (task). To manage the implementation, I first developed a sound procurement plan. This included broad consultation with a range of key internal stakeholders, including sales, marketing, and finance teams. This allowed me to establish minimum capabilities required for the new system. I then approached the market and assessed seven responses against the established system requirements. This allowed me to identify one provider who represented the best value for money. I developed a business case based on this, and the senior executive team approved engaging my recommended provider. I then developed a detail project plan, establishing milestones, key deliverables, transition activities, user acceptance testing, and training programs. I developed this in consultation with the chosen providers as well as the business units to ensure continuity of service. In managing the roll out, I applied contemporary project management principles, rallying the wide range of stakeholders towards critical deadlines through ongoing communication and consultation, while also applying my technical IT capability to resolve issues as they arose. This also allowed me to identify several improvements to sales and marketing workflows (actions). As a result, the project was delivered on time and to budget. The improvements I implemented also created significant efficiencies, automating lead and post-service follow ups, which has led directly to increased sales and improvements in user ratings across our website and social media accounts (result).

Relationship Building: example response

I build and sustain effective and long-term relationships, and leverage these to achieve key organisational outcomes (restate the criteria). I demonstrated this in my current role as a Human Resources Manager with Organisation XYZ, where I managed senior relationships with key internal stakeholders (situation). As an example, I negotiated the organisations enterprise bargaining agreement while maintaining a positive organisational culture (task). To achieve this, I established a clear strategic direction with senior management in advance of bargaining, and began building critical relationships with key negotiators including the union and smaller representative groups within the organisation. Throughout negotiations, I relied on my detailed working knowledge of the complex workplace bargaining legislation to maintain my reputation as a knowledgeable expert. This included operationalising the good faith bargaining principles, by maintaining reasonable meeting schedules, disclosing information in a timely manner, responding genuinely to proposals, and recognising other bargaining representatives. I also identified key areas of negotiation for management and brought data-driven insights which demonstrated areas for improvement in the current enterprise agreement. For example, I used HR and research data to demonstrate to management that requiring doctor certificates for single sick days did not improve under-attendance but did create a culture of over-attendance. This convinced management of the benefits of changing this policy in the agreement, and allowed me to present the bargaining representatives with genuine improvements (actions). As a result of my careful relationship management, I successfully negotiated the bargaining agreement while sustaining positive relationships between all partners (result).