IT Resume Writing Services — for Engineers, Architects, Security and Digital Leaders
Resumes for software engineers, cybersecurity specialists, cloud and DevOps professionals, data engineers, product managers, and senior IT leaders. We write to both technical reviewers (who care about how you actually built things) and business stakeholders (who care about outcomes and impact). No AI. No offshore. No templates.
A generic resume writer can't write an IT resume.
IT roles assess two audiences simultaneously: the technical reviewer who wants to see exactly how you built things, and the business stakeholder who wants to see outcomes and impact. A resume that satisfies one but not the other gets filtered out. Generic resume writers default to the business framing and leave the technical depth thin — which means the resume reads as plausible to a recruiter but transparent to anyone with engineering judgment.
We know the difference between front-end and full-stack
A resume that says "developed web applications" tells a recruiter nothing. We write resumes that distinguish front-end (React, TypeScript, design systems) from back-end (Go, Java, Node, distributed systems) from full-stack (and what that actually means at the level you're targeting). We know when "JavaScript" is the right framing and when "TypeScript with strict mode" matters.
Technical skills calibrated by proficiency
A flat list of "Python · Java · Go · Rust · C++" tells a hiring manager nothing about whether you can actually ship Rust code or just touched it once. We structure technical skills with proficiency calibration — expert / proficient / familiar — and back it up with project evidence in the body. Reads as authentic; survives technical interview prep.
Engineering metrics that mean something
"Improved performance" is filler. "Reduced p99 latency from 840ms to 120ms" is engineering. We write resumes that lead with the metrics engineering reviewers actually care about — latency, throughput, uptime, deployment frequency, MTTR, error rate, infrastructure cost — alongside the business metrics for the non-technical stakeholders.
Architecture & design framing
Senior IT roles aren't about coding output — they're about architectural decisions, trade-off analysis, and team-scale leverage. We write senior IT resumes that highlight the decisions you made (and why), the systems you designed (and how they scaled), and the engineering processes you established (and what they prevented). That's the level the hiring panel is scoring against.
Cybersecurity-aware framing
Cybersecurity, GRC, cleared roles, and security-engineering positions need specific framing — clearance levels, framework familiarity (Essential 8, ISM, NIST, ISO 27001), incident-response experience, threat-modelling capability. We write security resumes that distinguish detection engineering from threat hunting from GRC from security architecture, all of which are different jobs being marketed to different hiring panels.
Government IT applications
APS Digital, EL1/EL2 ICT roles, Defence and intelligence community technology positions all run on capability frameworks rather than private-sector technical fit assessments. We write to the framework — APS ILS, DTA Digital Capability Framework, ICT Capability Framework — while preserving the technical credibility for technical reviewers on the panel.
Two approaches. Same engineer. Different outcomes.
Maxwell Tan's career, written two ways. AI generates plausible technical content from a job title in seconds — and gets exposed at the technical interview when claims don't survive scrutiny. We extract what's actually defensible, then write to the technical reviewer and the business stakeholder simultaneously.
Experienced and results-oriented Software Engineer with extensive experience in software development, cloud computing, and modern web technologies. Proven track record of delivering high-quality solutions, optimizing performance, and driving innovation. Passionate about leveraging cutting-edge technologies to solve complex problems and deliver business value.
JavaScript, TypeScript, Python, Java, Go, Rust, C++, C#, Ruby, PHP, HTML5, CSS3, React, Angular, Vue, Node.js, Express, Django, Flask, Spring Boot, AWS, Azure, GCP, Kubernetes, Docker, Terraform, MongoDB, PostgreSQL, MySQL, Redis, Kafka, RabbitMQ, Git, CI/CD, Agile, Scrum
Senior Software Engineer
- Developed and maintained scalable web applications using modern technologies.
- Collaborated with cross-functional teams to deliver high-quality software solutions.
- Improved system performance and reduced latency by leveraging best practices.
- Mentored junior developers and led code reviews.
- Participated in agile ceremonies and contributed to sprint planning.
Software Engineer
- Built features for the company's flagship product.
- Worked with stakeholders to gather requirements.
- E-commerce Platform: Built a full-stack e-commerce platform using React and Node.js.
- Real-time Chat App: Developed a chat application with WebSockets.
Bachelor of Computer Science · University · Graduated 2014
AWS Certified, Kubernetes Certified, Various Online Courses
Open source, technology, gaming, hiking.
- ✗Keyword-stuffed skills section. No proficiency calibration. "Rust" sits next to "JavaScript" with equal weight — exposed instantly at technical interview.
- ✗No engineering metrics. "Improved system performance" without latency, throughput, uptime or cost data tells engineering reviewers nothing.
- ✗Generic project bullets. "Built a full-stack e-commerce platform" — same project on a thousand junior portfolios.
- ✗No architectural depth. No mention of system design decisions, trade-offs, or what distinguishes a senior IC from a mid-level engineer.
- ✗No GitHub or portfolio links. Modern IT hiring expects a GitHub URL, portfolio site or open-source contributions visible on the contact line — not just a LinkedIn profile.
A senior software engineer with 11 years building production systems for ASX-listed and high-growth tech companies. Currently leads a 6-engineer feature team at a Sydney-based fintech, owning architecture, code review and engineering hiring across the platform's payments stack.
Currently transitioning from senior IC to first formal management role, with a year of tech-lead-style responsibilities (RFC review, engineering hiring, cross-team architecture) already established. Targets Tech Lead or Engineering Manager positions at fintechs, ASX-listed corporates or scale-ups in payments, marketplace or platform domains.
Recognised for the calibre of architectural decisions and the engineering processes established — the team's RFC and code review practices have been adopted as the default by two adjacent feature teams. Recipient of the company's Engineering Excellence award (2024).
Architecture & Systems Design: Designs distributed systems handling millions of transactions daily. Specialises in event-driven architecture, payments infrastructure and low-latency processing.
Engineering Leadership: Leads the technical direction of a 6-engineer feature team. Sets architectural standards, runs design review, and partners with Product on quarterly engineering investment.
Production Reliability: Owns on-call rotation and incident response for a platform processing $4B+ in annual transaction volume. Established observability practice using Datadog, OpenTelemetry and Grafana.
Stakeholder Partnership: Translates technical complexity for Product Management, Risk and Compliance teams. Trusted by VP Engineering to represent the team in cross-functional planning.
Hiring & Mentorship: Hires senior, mid and junior engineers; runs onboarding for the team. Mentors 4 mid and junior engineers across feature delivery and career progression.
Engineering Excellence: Established the team's RFC, code review and design review processes — adopted as default practice by two adjacent feature teams.
Re-architected payments processing pipeline, reducing p99 latency from 840ms to 120ms; supports 4× transaction volume on existing infrastructure.
Led migration of 14 microservices to Kubernetes, reducing infra costs 38% and deployment time 25→4 minutes.
Established RFC and code review process, reducing post-deployment incidents 62% over two quarters; adopted by two adjacent teams.
Recipient of the Engineering Excellence award (2024) for sustained delivery and team leadership.
Reporting to the VP Engineering, leads a 6-engineer team across payments processing, fraud detection and merchant onboarding. Owns architecture, hiring, code review and quarterly engineering investment for a platform processing $4B+ in annual transaction volume across 200,000+ Australian merchants. Direct reports include 2 senior engineers, 2 mid-level engineers and 2 junior engineers.
Set technical direction and architectural standards for the payments platform team aligned to the broader engineering strategy.
Lead code review, RFC review and design review processes; ensure quality bar is maintained across all production deployments.
Mentor 4 mid and junior engineers across feature delivery, technical growth and career progression.
Partner with Product Management on quarterly roadmap, scoping engineering investment against business priorities.
Own on-call rotation, incident response and post-incident review for the team's services.
Re-architected payments processing pipeline from synchronous monolith to event-driven distributed system, reducing p99 latency 840ms→120ms and supporting 4× transaction volume growth on existing infrastructure.
Led migration of 14 microservices to Kubernetes, reducing infra costs 38% and deployment time 25→4 minutes; wrote the migration runbook now used by adjacent teams.
Established the team's RFC and code review process, reducing post-deployment incidents 62% over two consecutive quarters; process adopted by two adjacent feature teams.
Hired and onboarded 4 engineers across 18 months, retention 100% to date; two have been promoted internally to senior IC roles.
- ✓Skills calibrated by proficiency. Go (expert) means defensible at interview; Rust isn't claimed at all if it can't be defended.
- ✓Engineering metrics that mean something. p99 latency 840ms→120ms, 4× transaction volume, 62% incident reduction — what reviewers actually score.
- ✓Architectural framing. Re-architected from sync monolith to event-driven distributed system — demonstrates the system design decisions that distinguish senior ICs.
- ✓Tech-lead leverage signals. RFC process adoption, hiring quality with retention data, mentorship outcomes — what hiring panels score for tech lead readiness.
- ✓Duties separate from achievements. Panels see what was delivered above the role's baseline — not just a duty list dressed up as accomplishments.
Different IT roles. Different resumes.
A Software Engineer's resume is a different document from a Cybersecurity Analyst's, which is different again from a Cloud Architect's or a Product Manager's. The skills sections, the language register, the type of evidence that matters, the frameworks panels assess against — all differ. We calibrate to the role you're actually applying for.
Software Engineers & Developers
From junior developer through Staff Engineer and Principal. We write resumes that name language proficiency calibrated by depth, system design experience appropriate to seniority, code review and engineering process contributions, and the architecture decisions that distinguish senior ICs from mid-level. We know the difference between writing for an Atlassian-style hiring loop and writing for an enterprise corporate role.
Cybersecurity & GRC
Cybersecurity covers many distinct disciplines that share a name but require different resume framing. Detection engineering, threat hunting, security operations, incident response, GRC, security architecture, application security and offensive security each have their own conventions. We write to the specialty — including for clients pursuing cleared positions in defence, intelligence and critical infrastructure roles.
Cloud, DevOps & SRE
Cloud architects, DevOps engineers, SREs and platform engineers need resumes that name infrastructure-as-code maturity, observability practice, incident response experience and the specific cloud platforms (AWS, GCP, Azure) and certifications that hiring managers screen for. We write resumes calibrated to the platform team's actual operating model — startup-velocity vs enterprise-governance — because the same job title means different things at different companies.
Data Engineers, Analysts & ML/AI
Data roles span very different skill sets — data engineering (pipelines, warehousing, infrastructure), data analytics (SQL fluency, BI tools, business framing), data science (statistical modelling, experimentation), and ML/AI engineering (model training, MLOps, production deployment). We write resumes that distinguish what you actually do from what the job market thinks "data" means, calibrated to the role you're targeting.
Product Managers & UX
Product Managers, Product Designers and UX Researchers need resumes that lead with outcomes (revenue impact, retention, activation) rather than activities (ran a sprint, wrote a PRD). We write product resumes that demonstrate product judgement — what you decided, why, and what the result was — alongside the artefacts (research outputs, prototypes, frameworks) that hiring managers actually read.
IT Leadership & Management
Engineering managers, directors of engineering, CTOs, CIOs, Heads of Platform and IT executives need resumes that lead with organisational outcomes — team scaling, hiring quality, engineering velocity, technology strategy, vendor management, P&L ownership — without losing the technical credibility that distinguishes a real engineering leader from a generic operations manager. We write to that audience.
Service Desk, IT Support & Operations
Service desk analysts, desktop support, IT support officers, systems administrators and IT operations roles are often dismissed as "IT lite" — but they're competitive markets with their own conventions. We write resumes that highlight the customer service skill, process improvement contributions, ITIL fluency and ticket resolution metrics that distinguish a strong support engineer from someone who closes Jira tickets.
IT Project & Program Managers
IT project managers, program managers and delivery leads need resumes that demonstrate methodology fluency (Agile, Scrum, Kanban, SAFe, PRINCE2, PMBOK), stakeholder management at scale, vendor and budget governance, and the specific outcome metrics — schedule, scope, budget, quality — that distinguish strong delivery managers from administrative coordinators. We write to the seniority and scale of the program you're targeting.
A graduate developer's resume isn't a CTO's resume.
IT careers move fast and the resume needs to move with them. The same person at three different career stages needs three structurally different documents — what to lead with, what to relegate, what panels actually score, and what hiring managers screen for all change as you progress. Here's what we calibrate at each level.
Graduate developers, junior analysts, intern-to-FTE conversions
Graduate IT resumes have to compensate for limited paid experience with credible technical evidence — university projects, GitHub repositories, open-source contributions, hackathons, internships, certifications and self-taught skill stacks. We write graduate resumes that read as technically credible to engineering reviewers (who screen for "can this person actually code?") while satisfying HR (who screen for clean structure, qualifications and culture-fit signals). We help you frame projects without hiding that they're projects.
Software engineers, analysts, sysadmins with 3-7 years experience
Mid-career IT resumes need to demonstrate that you've moved past "follows tickets" to "owns features end-to-end." We highlight the projects you led, the architectural choices you contributed to, the engineering processes you helped establish, and the production incidents you debugged. The resume balances technical depth (still important — you still write code daily) with growing scope signals (mentoring juniors, leading small initiatives, owning subsystems).
Senior engineers, staff engineers, principal engineers, tech leads
Senior IC resumes have to demonstrate engineering leverage — what you make possible across teams beyond what you ship yourself. We feature the architectural decisions you owned, the engineering processes you established (RFCs, design reviews, incident response), the technical mentorship at scale, the cross-team initiatives you ran. At Staff and Principal levels, the resume reads more like a senior strategic document than a list of features shipped — and we write to that.
Engineering managers, senior managers, directors
Engineering management resumes have to navigate a difficult dual-audience problem — engineering reviewers screen for "is this person still technical?" while HR and senior leadership screen for "can this person manage a team and represent engineering to the business?" We write resumes that hold both — naming the technical credibility that distinguishes a real engineering leader from a generic operations manager, alongside the people leadership, hiring quality, retention metrics and strategic outcomes that the role demands.
CTOs, CIOs, VP Engineering, Heads of Technology
Executive technology resumes operate at a fundamentally different register — board-level governance, technology strategy, vendor and budget management, multi-year roadmap ownership, M&A integration, regulatory and compliance leadership. The technical credibility still matters (you'll be screened for it) but the resume reads as a senior strategic document with executive-grade outcomes. We write executive IT resumes calibrated to the audience — boards, executive search firms, CEO-level hiring panels — at this seniority.
Two completely different evaluation processes.
APS Digital roles, government ICT positions and Defence technology applications run on capability frameworks and selection criteria. Private sector tech roles run on technical fit, take-home assessments and behavioural interviews. The same engineer applying to both needs structurally different documents — and most resume writers can only write one of the two well.
Framework-anchored. Capability-evidenced. Panel-scored.
Government IT applications — APS Digital, EL1/EL2 ICT, Defence civilian technology, ACT and state public sector technology roles — are scored against capability frameworks by panels using structured assessment processes. The technical content still matters, but it has to sit inside a framework-aware structure or it doesn't get scored.
Technical depth. Quantified outcomes. Hiring-loop-ready.
Private sector tech hiring runs on a fundamentally different process — recruiter screen, technical phone screen, take-home or live coding, system design interview, behavioural rounds. The resume has to survive recruiters, satisfy technical reviewers, and prep you for the interview loop without overstating what you can defend at the whiteboard.
A flat list of 50 languages tells panels nothing.
The most common IT resume failure mode: a sprawling skills section listing every language, framework, tool and platform the candidate has ever touched, in no order, with no proficiency calibration. It reads as keyword-stuffing — and gets dismissed as keyword-stuffing. We structure technical skills to actually communicate what you can do.
Calibrated by proficiency
Every skill we list is calibrated — expert / proficient / familiar — so reviewers know what to expect at interview. "Expert" means you can defend architectural choices, debug production incidents, and mentor others in this technology. "Proficient" means you've shipped real code with it. "Familiar" means you've touched it but wouldn't claim it as a strength. Honest calibration reads as authentic; dishonest calibration gets exposed at interview.
Grouped by category
Languages, cloud platforms, databases, infrastructure tools, messaging systems, observability stack, CI/CD, frameworks, methodologies — each gets its own grouping. The reviewer can scan and identify what they care about for the role they're hiring for. No more burying "Kubernetes" between "JavaScript" and "REST APIs" where it gets lost.
Anchored to project evidence
Every skill claimed at proficient or expert level shows up somewhere in the body of the resume — in a project description, a quantified outcome, an architectural decision. The skills section makes the claim; the body proves it. This is what distinguishes a credible IT resume from a marketing document.
Targeted to the role
A senior backend engineer applying to a Go-shop and a Java-shop on the same week needs two slightly different skills sections — same skills, different ordering, different emphasis. We write resumes designed to be lightly customised per application without rebuilding from scratch, and we coach you on what to swap.
APS Digital, Defence ICT and government technology roles.
Government IT hiring runs differently from private-sector tech hiring at every step — different application format, different evaluation framework, different panel composition, different turnaround. We write applications calibrated to that process, not just to the technical content.
APS Digital and EL1/EL2 ICT roles
The Australian Public Service operates a Digital Capability Framework administered by the Digital Transformation Agency, alongside the broader APS Integrated Leadership System. Digital and ICT roles are scored against framework capabilities at the relevant classification level (APS5/APS6 for technical specialists, EL1 for senior technical leads, EL2 for branch heads). We write applications that map technical experience cleanly onto the capability indicators panels score against.
Defence civilian and contractor technology roles
Department of Defence runs one of the largest IT estates in Australia, with civilian, contractor and uniformed pathways into technology positions across Canberra, Adelaide and the broader defence footprint. The AUKUS-driven expansion has created substantial demand for cleared technology professionals. We write applications calibrated to defence-specific capability framings, security clearance contexts (NV1, NV2, Positive Vetting), and the contractor-to-civilian pathway.
State and territory government technology roles
State and territory governments each run their own capability frameworks for technology roles — VPS Capabilities in Victoria, NSW Public Sector Capability Framework in NSW, QPS in Queensland, WAPS Capability Profile in Western Australia, the Tasmanian State Service Framework in Tasmania, NTPS in the Top End. Each has its own classification structure and assessment process. We write applications calibrated to the specific state framework rather than generic public-sector boilerplate.
Critical infrastructure and regulated industry IT
Energy, water, telecommunications, banking and other regulated sectors operate under the Security of Critical Infrastructure Act and adjacent regulatory regimes. IT roles in these sectors require specific framing around security controls, incident response, regulatory compliance and the threat models that distinguish critical infrastructure technology work from general enterprise IT. We write applications calibrated to that regulated context.
Cleared positions assess differently from unclassified ones. The technical content matters but it sits inside a broader assessment of suitability, integrity, judgment under access, and the specific access risks the role grants. We write applications for cleared roles that anticipate that broader assessment context — without compromising any classified information about your past work.
What an IT resume looks like, written properly.
Maxwell Tan, Senior Software Engineer applying for Tech Lead and Engineering Manager roles. Eleven years of experience, payments-stack specialty, transitioning from senior IC to first management role. Below is the first page of his five-page resume — Technical Skills calibrated by proficiency, Engineering Highlights with quantified outcomes, full Career Summary, and a current-role write-up split into Duties and Achievements.
A senior software engineer with 11 years building production systems for ASX-listed and high-growth tech companies. Currently leads a 6-engineer feature team at a Sydney-based fintech, owning architecture, code review and engineering hiring across the platform's payments stack.
Currently transitioning from senior IC to first formal management role, with a year of tech-lead-style responsibilities (RFC review, engineering hiring, cross-team architecture) already established. Targets Tech Lead or Engineering Manager positions at fintechs, ASX-listed corporates or scale-ups in payments, marketplace or platform domains.
Recognised for the calibre of architectural decisions and the engineering processes established — the team's RFC and code review practices have been adopted as the default by two adjacent feature teams. Recipient of the company's Engineering Excellence award (2024).
Re-architected payments processing pipeline from a synchronous monolith to an event-driven distributed system, reducing p99 latency from 840ms to 120ms and supporting a 4× increase in daily transaction volume without infrastructure scale-out.
Led migration of 14 microservices to Kubernetes, reducing infrastructure costs by 38% and deployment time from 25 minutes to under 4. Wrote the migration runbook now used by adjacent platform teams.
Established the team's RFC and code review process, reducing post-deployment incidents by 62% across two consecutive quarters. Process adopted by two adjacent feature teams as the default engineering practice.
Hired and onboarded 4 engineers across 18 months, retention 100% to date; two have been promoted internally to senior IC roles.
Reporting to the VP Engineering, leads a 6-engineer feature team across payments processing, fraud detection and merchant onboarding. Owns architecture, hiring, code review and quarterly engineering investment for a platform processing $4B+ in annual transaction volume across 200,000+ Australian merchants.
Set technical direction and architectural standards for the payments platform team aligned to the broader engineering strategy.
Lead code review, RFC review and design review processes; mentor 4 mid and junior engineers across feature delivery.
Partner with Product Management on quarterly roadmap, scoping engineering investment and trade-offs against business priorities.
Re-architected payments processing pipeline, reducing p99 latency 840ms→120ms and enabling 4× transaction volume growth on existing infrastructure.
Established RFC and code review practice, reducing post-deployment incidents 62% over two quarters; process now default across two adjacent teams.
IT resume questions, answered.
Common questions from software engineers, cybersecurity specialists, cloud and DevOps professionals, data professionals and IT leaders working with us.
Do you actually understand the technical content, or will I have to spell it all out?
We're conversant with the languages, frameworks, tools and methodologies that show up across modern IT — Go, Python, TypeScript, Rust, Java; AWS/GCP/Azure; Kubernetes and Docker; PostgreSQL/DynamoDB/Redis; Kafka and event-driven architectures; Datadog and observability; Agile, DDD, microservices and monolith trade-offs; the major cybersecurity frameworks (Essential 8, ISM, NIST, ISO 27001). You won't need to explain what Kubernetes is. You may need to walk us through the *specific* details of your environment — the unusual architectural choice, the proprietary system, the unique constraint — but we'll be asking you informed questions, not Googling terminology mid-call.
Can you write resumes for cleared roles (NV1, NV2, Positive Vetting)?
Yes. We write applications for cleared positions across Defence, ASIO, the Australian Signals Directorate, AFP and broader cleared environments — calibrated to how cleared-role panels assess differently from unclassified positions. Your existing clearance level appears clearly on the resume; we never ask you to disclose classified information about your past work, and we coach you on how to present relevant experience without breaching your obligations.
I'm a senior IC — should I move to engineering management?
That's a strategic question we can help you think through during the information call. Both pathways are valid; both have different resume implications. Senior IC trajectory (Senior → Staff → Principal → Distinguished) needs evidence of cross-team architectural impact and engineering leverage. Engineering management trajectory (EM → Senior EM → Director) needs evidence of people leadership, hiring quality and business outcomes. We can write resumes that lean toward either pathway, or both — but the strongest resumes commit to a clear direction rather than hedging.
My GitHub is more impressive than my employment history. How do you handle that?
We feature it. For graduate, junior and career-pivot candidates especially, GitHub repositories, open-source contributions, side projects and self-taught skill stacks often demonstrate technical capability that paid employment doesn't yet capture. We include a GitHub URL in the contact block, reference specific projects by name in the body where they show off relevant skills, and frame self-directed work in language that hiring managers respect rather than dismiss. We won't pretend a project is paid work; we will give the project the framing it deserves.
I'm pivoting from a non-IT background into tech. Can you help?
Yes. Career pivots into IT are common and we write a lot of them — physics PhDs into ML engineering, accountants into data analytics, lawyers into GRC, military veterans into cybersecurity, teachers into developer relations, mid-career corporates into product management. The resume strategy is different from a within-IT move: we name transferable technical skills, formal upskilling (bootcamps, certifications, university programs), evidence of self-directed learning, and any project work that demonstrates applied capability — without hiding that you're transitioning.
Will my resume pass ATS screening?
Yes. Every resume we write is built to be ATS-compatible — clean structure, no images or graphics that confuse parsers, consistent formatting, keyword-rich without being keyword-stuffed, and tested against common ATS systems. ATS compatibility is table stakes; the differentiator is what we do beyond ATS — making sure that once a human reviewer opens the file, the structure, content and tone all read as authoritative for the role you're targeting.
How do you handle technical interviews and take-home assessments?
We write the resume; we don't do the technical interview prep itself (that's a different service offered separately through Interview Coaching). What we do during the resume process is make sure every claim on the resume is something you can defend at interview. If we name a specific architectural decision, you should be able to walk through it on the whiteboard. If we calibrate a skill at "expert," you should be able to defend that calibration. Honest resumes survive technical interviews; inflated ones get exposed.
Can you write for senior IT leadership roles (CTO, CIO, VP Engineering)?
Yes — executive technology roles are part of our specialty. The resume operates at a fundamentally different register from senior IC or engineering management resumes — board-level governance, multi-year technology strategy, P&L ownership, vendor and partner ecosystems, M&A and integration, regulatory and compliance leadership. We write executive IT resumes calibrated to the audience: boards, executive search firms, and CEO-level hiring panels. Marc Cayzer, our Operations Manager, leads our executive resume engagements.
How long does an IT resume engagement take?
Standard turnaround is three business days from payment to first drafts, with a 14-day unlimited-revisions window after that. Most engagements settle in two or three review rounds, so a typical end-to-end runs about three weeks from payment to final sign-off. Urgent turnaround at 24 or 48 hours is available for an additional fee — useful when you've had a recruiter call and need to move fast on a specific opportunity.
What format do I receive my documents in, and what's included?
Editable Word and PDF formats, delivered by email. The Word document is fully editable so you can update it yourself in future without breaking the formatting. We also include our 25-page Get Job Ready guide before your information call, and our 20-page Managing Your Documents and Your Next Career Steps guide with your final drafts — both at no additional charge. For IT engagements, we also include a brief technical-skills-section maintenance guide so you can keep the document current as your skill stack evolves.
Ready to write the resume your career deserves?
We'll spend an hour walking through your career, your tech stack, the roles you're targeting and the trade-offs that matter. You'll come away with a clear plan; we'll come away with what we need to write a proper resume. No briefs to fill in. No long forms. Just a conversation, then the work.
From quote form to signed-off documents.
Twelve defined steps. No "we'll be in touch when it's ready." As fast as 4 days from first contact to drafts in your inbox.
Get our 60-page Get Job Ready guide.
Submit the quote form and we'll send our complete Get Job Ready guide before your free 15-minute call. Sixty pages on the 2026 Australian job market — government applications, selection criteria, ATS, LinkedIn, position descriptions, the free training that actually counts, and the ten career quizzes we built on our site. Written in-house by senior writers. Not for sale.
